The Customer Acceptance (CA) team plays a critical role in driving customer success. The team is responsible for the full qualification and on-time delivery of KLA tools to leading semiconductor customers worldwide, including Intel, Samsung, TSMC, and others.
Key Responsibilities
• Lead and execute tool qualification in accordance with customer specifications and acceptance criteria
• Perform comprehensive data analysis and manage large, complex datasets to support qualification decisions
• Proactively identify, troubleshoot, and resolve HW, application, and quality issues
• Drive execution within predefined schedules, ensuring alignment with customer expectations and delivery commitments