Sales Operations:
Sales Cycle Support: Assist Account Managers with the administrative aspects of the sales cycle, from generating price quotations to processing orders and tracking billing status.
Data & Forecasting: Maintain the sales forecast data in the ERP system. Collect inputs from sales managers to ensure up-to-date information.
Reporting & Analysis: Generate weekly and monthly reports on key metrics (Sales vs. Forecast, Backlog status, Revenue per Product).
CRM Maintenance: Serve as the guardian of the CRM data (e.g., HubSpot), ensuring customer details, opportunities, and contacts are entered correctly and kept current.
Process Support: Identify bottlenecks in the daily workflow and suggest improvements to help the sales team work more efficiently.
Marketing Communications (Marcom):
Content Management: Update and maintain marketing collateral (brochures, presentations, one-pagers) to ensure the sales team has the latest tools.
Digital Presence: Manage the company’s social media profiles (primarily LinkedIn), scheduling posts and engaging with the community to increase brand visibility.
Event Coordination: Assist in the logistics and planning of trade shows, webinars, and customer conferences (booking venues, shipping booth equipment, managing attendee lists).
Internal Communication: Help compile and distribute internal newsletters or updates regarding sales wins and product launches.
Website Updates: Assist with updates to the company website (uploading new content, news items, or events).