Technical Skills Bachelor’s degree in Electrical Engineering or equivalent scientific discipline. Strong technical Background in RF, Electrical Engineering, Electronic components, Networking & IT solutions. Familiarity with test & measurement environments, strong knowledge of RF, Scopes, Wave Generators, and Spectrum Analyzers. Ability to perform instrument SW installations and configuration, Operating system environments (primarily Windows), Basic IP networking and remote connectivity. Experience with remote support tools and customer‑facing technical support. Experience & knowledge of Programming, SCPI commands, instrument control, and basic automation concepts. Ability to learn new tools and technologies quickly. Structured problem‑solving approach and clear technical documentation skills. Soft Skills Strong customer‑oriented mindset with a clear commitment to customer satisfaction. Excellent verbal and written English communication skills Ability to build rapport, trust, and long‑term relationships with customers. Proactive ownership, accountability, and reliable follow‑through. Strong listening skills and ability to understand customer needs. Calm, respectful, and solution‑focused communication under pressure. High emotional intelligence and professionalism during escalations. Team‑oriented attitude with strong collaboration skills. Continuous self‑improvement mindset and openness to feedback.