Provide leadership to the organization to help drive a proactive approach leading to improvements in design, manufacturing, suppliers and customers.
Identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes.
Lead monthly management reviews for the Ophir Optronics Solutions Business Unit to help drive continuous improvement on top issues impacting performance.
Actively facilitate improvement in new product development, continuous improvement activities & quality initiatives as well as customer interface and manufacturing processes to ensure quality and reliability requirements are well defined, understood, incorporated and met.
Analyze customer returns and failure rates data in depth and provide trending analysis. Update Quality Metrics and review repair data for accuracy, determine root cause and CAPA (corrective and preventive actions) with a focus on systemic improvements. You will accomplish this by collaborating with Operations and Engineering, as needed, to determine root cause of both field and in-process failures.
Expand and improve on existing business processes across multiple sites
Identify and further develop KPI's (key performance indicators) within the business to help drive improvements and Operational Excellence.
Further enhance the organization through the use and implementation of various tools such as quality plans, process flows, FMEA (failure mode and effects analysis), DOE (design of experiments) & Gage R&R ( Repeatability and Reproducibility).
Drive and promote a culture of quality within the organization.
Quality management system ownership, management of the Internal Quality System Audit Program, and conduct Quality System Management Reviews.