Manage all Soft Services within the facilities, ensuring compliant and satisfactory
delivery of cleaning, catering, pest control, landscaping, reception, mail & logistics, workplace and occupancy management and light duty maintenance services across the buildings within your scope. Where relevant, making sure the GxP rules are being adhered to. 
Manage assigned assets within the facilities, ensuring a safe, productive, and professional work environment across assigned building systems that could include HVAC, plumbing, electrical, lighting, janitorial, and grounds 
Maintain and enhance preventative maintenance programs to minimize equipment failures, maximize operational efficiency, and prevent unplanned downtime through proper servicing 
Utilize CMMS systems to schedule, track, and manage work orders while ensuring timely maintenance and issue resolution 
Perform repair/replace analytics and decision-making for building infrastructure and mechanical systems, analysing maintenance outliers to determine root causes and direct appropriate action 
Prepare, submit, and manage facility budgets aligned with organizational goals, tracking variances, capital budgets, R&M spend, and G&A expenditures while overseeing procurement of supplies and equipment 
Identify, qualify, select, and develop national/regional vendors for repairs and scheduled maintenance programs while growing and managing contractor relationships 
Monitor vendor performance and manage warranties and compliance of work performed, understanding all contracts to ensure delivery of services as agreed upon 
On request, lead and coordinate facility renovation projects with minimal disruption to production processes and act as a field contact for problem resolution with landlords or property managers 
Ensure compliance with portfolio-wide initiatives and required local, state, and federal laws/regulations while developing safety protocols and partnering with QA and EH&S for regulatory compliance. Make sure both internal and outsourced staff are properly trained and SOPs are being followed. 
Lead and develop a team of Facility Management professionals, building actionable career development plans and participating in compensation planning processes 
Build and maintain effective relationships with third-party owners, landlords, IT, HR, and other departments while providing consistent communication to national/regional leadership on all projects